faq’S
Are you based in Australia?
We certainly are. Unlike many online Hobby Stores we are 100% Australian owned & operated. This allows us to give you great pre-sales and post sales advice. We delivery Australia wide from our North Brisbane warehouse
Do you Provide After Sale Support?
We certainly do. We don’t just ship your products and say “Good luck”. We take reasonable steps to assist you with our products
Can I get a Bulk Discount?
Yes. If you need a lot of gear contact us with your requirement so we can sharpen the pencil for you.
Which Carrier do you use to deliver?
We use Australia Post and also Couriers Please for bulky items.
How do I Track My Order?
We email the tracking details so you can follow it’s progress online.
How Long Until My Order Arrives?
Orders usually arrive within 2-3 days for cities and major metro area. Remote areas take longer.
How quickly do you send the order?
We send all order prior to 1pm same day and all orders within 24 hours.
How do I Place an Order?
Just place the order online, pay by credit card and we’ll do the rest.
What are Gel Blasters?
Gel blasters shoot water soluble small gel balls. Some are manual spring powered, and others for the serious player, are battery powered. There are many licensed fields in Queensland to enjoy this popular sport. Eye projection must be worn at all times. Blasters cannot be used or carried in public (without a bag or box). These are 14+ items.
Do I need a license to buy a Gel Blaster?
No. You need a reason to own a blaster, being member of a club to using a licensed field so acceptable. These items cannot be used in public or transported without a bag or box. Laws vary state to state regarding use of Gel Blasters, so please check first before purchasing.
How do I Contact you with Questions?
Our main methods of contact are email forms, live chat and of course the phone.
How do I return an Item?
In the first instance please contact us to explain the issue with the item so we can support you in the quickest and easiest way.